MYNG Privacy Policy

Sanabel Modern Motors respects the privacy of every individual who visits its Web Sites and whose data it processes. Any information collected about you will be used to fulfil any service you might request and for marketing purposes to improve how as a Company, we serve you. We do this by making appropriate use of the information. Please review this Privacy Policy thoroughly to understand Sanabel Modern Motors' perspectives and procedures concerning your personal data, including how it is collected, processed, held, stored, and disclosed. This Privacy Policy is subject to periodic amendments, and the latest version will be posted on this webpage with an updated date. We recommend you check this page periodically to stay informed of any changes, as they will be applicable to you.

Changes to this Privacy Policy

The Company reserves the right to amend this Privacy Policy at any time to comply with changes in applicable laws and regulations. Where appropriate, we will notify you of significant changes via Keyloop SMS. However, we encourage you to review this Privacy Policy regularly for the latest updates. If we need to process your personal data for purposes other than those mentioned above, we will inform you in advance.

Who Collects Your Information?

All information collected through the SANABEL MODERN MOTORS website and systems is gathered and processed by the Sanabel Modern Motors in accordance with this Privacy Policy. For the purposes of the Personal Data Protection Law (PDPL), SANABEL MODERN MOTORS serves as the data controller.

How we reach to our customer:

Sanabel Modern Motors and (BPG) third party service provider, including but not limited to marketing fulfilment, market research agencies and similar organizations, may contact you by post, telephone, email and/or text message unless otherwise instructed by you.

Information Collected About You:

This is done through various interactions on the SANABEL MODERN MOTORS Website, call centre, engaging in social media activities hosted on the SANABEL MODERN MOTORS Website, and participating in customer surveys conducted via SANABEL MODERN MOTORS systems. The information you provide may include:

  • Personal details, including your postal and billing addresses, email address (etc.), phone number(s), date of birth, gender, and passport or ID number.

  • Account login details, such as your username.

  • Interests, preferences, income, and other profiling information.

  • Information Collected About You via the SANABEL MODERN MOTORS Website:

    • During each visit to the SANABEL MODERN MOTORS Website, the following information may be automatically collected:
    • Technical Information: This includes the internet protocol (IP) address used to connect your computer to the internet, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
    • Visit Information: This encompasses the full Uniform Resource Locators (URL) clickstream to, though, and from the SANABEL MODERN MOTORS Website (including date and time); pages viewed; page response times; download errors; duration of visits to certain pages; page interaction information (such as scrolling, clicks, and mouse-overs); and methods used to navigate away from the page.

  • Additionally, the Company may utilize website visitor statistical data to analyze trends and demographics of Sanabel Modern Motors' visitors.

  • Benefits to Customers of Sanabel Modern Motors Collecting Their Information:

    • Collecting this information is mandatory to help Sanabel Modern Motors to achieve the following:
      • Help us to provide information faster.
      • Help us create content more relevant to you.
      • Help you quickly find services or information available from Sanabel Modern Motors.
      • Alert you to new products, special promotions, updated information and other new services that Sanabel Modern Motors considers to be of interest to you. Where you have given us your permission

  • Disclosure of Your Information:

    • Your personal information will not be sold, distributed, or leased to third parties for their own purposes without your consent, except as specified below or when legally required. However, you consent to the following:
      • Your personal information may be shared with any Sanabel Modern Motors (SANABEL MODERN MOTORS) business. Specifically, if you submit an inquiry using the inquiry form on the SANABEL MODERN MOTORS Website, your inquiry and any personal information you provide will be forwarded to the relevant SANABEL MODERN MOTORS business based on the criteria you select. These businesses may retain your personal information in their inquiry/customer database.
      • Your personal information may be shared with selected third parties, including:
        • Market research organizations for conducting and analysing customer surveys and feedback.
        • Business partners, suppliers, and sub-contractors performing services on behalf of SANABEL MODERN MOTORS.
        • Analytics and search engine providers assisting in the improvement and optimization of the SANABEL MODERN MOTORS Website.
      • Your personal information may be disclosed to third parties in the following circumstances:
      • If any SANABEL MODERN MOTORS business sells or buys any business or assets, your personal data may be disclosed to the prospective seller or buyer.
      • If a SANABEL MODERN MOTORS business or substantially all of its assets are acquired by a third party, customer personal data will be one of the transferred assets.
      • If there is a legal obligation to disclose or share your personal data, or to enforce or apply the SANABEL MODERN MOTORS Website’s Terms of Use and other agreements, or to protect the rights, property, or safety of any SANABEL MODERN MOTORS business, its customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

SANABEL MODERN MOTORS DATA COLLECTION AND PROCESSING – IMPORTANT INFORMATION:

Due to the nature of Sanabel Modern Motors’s business, SANABEL MODERN MOTORS processes and stores personal data outside the KSA. We are obliged to ask you to agree to this. If you do not wish to provide the mandatory information, unfortunately we will not be able to process any request you make through this website/our systems, but you are welcome to visit us at any of our company branches to serve you.

If you do agree, you may do so on the basis either that we use your data ONLY to process the request you make, or that Sanabel Modern Motors can make further use for further contacts.

For how long will Sanabel Modern Motors store this information?

Until we receive a cancellation request from the customer through our CRM team, certain information may be retained under specific circumstances. These circumstances include resolving disputes, troubleshooting issues, enforcing terms and conditions, or complying with regulatory requirements. Additionally, technical constraints and system backups may prevent the complete removal of some information from our databases.

In some instances, legal or regulatory obligations mandate that data be retained for a minimum period. Unless a specific legal requirement dictates otherwise, information will be retained only as long as necessary for the purposes for which it was collected or further processed.

Information received from other sources:

Sanabel Modern Motors may collect information about you if you use any other websites operated by Sanabel Modern Motors' businesses or any services provided by Sanabel Modern Motors. Additionally, Sanabel Modern Motors collaborates closely with third parties, including business partners, subcontractors in technical, payment, and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies, and customer survey providers. Information about you may be received from these third-party sources.

Rights Concerning Your Personal Information at Sanabel Modern Motors:

You possess the following rights regarding your personal information held and processed by Sanabel Modern Motors:

Right to Access:

You have the right to request access to your personal information and obtain details on how it is handled.

Right to Rectification:

If the personal information we hold about you is inaccurate or incomplete, you are entitled to request its correction.

Right to delete:

You can request the deletion or removal of your personal information if its processing is not necessary for the legitimate interests of Sanabel Modern Motors. Right to Restrict Processing or Object to Processing: You have the right to restrict or object to the processing of your personal information unless such processing is necessary for the legitimate interests of Sanabel Modern Motors.

Right to Data Portability:

In certain circumstances, you have the right to obtain the personal information you provided to the company in a structured, commonly used, and machine-readable format. You may reuse it elsewhere or request its transfer to a third party of your choice.

Right to Withdraw Consent:

You may withdraw your consent for the company to process your personal information at any time.

You will be informed before collecting your data if it is intended to be used for specific purposes or disclosed to third parties for such purposes. You can exercise your right to prevent such processing by checking the appropriate boxes on the inquiry form used to collect your data. You can also exercise this right at any time by contacting the SANABEL MODERN MOTORS call centre.

Right to Lodge a Complaint:

If you have any complaints or concerns regarding our privacy practices or the processing of your personal information, you should contact SANABEL MODERN MOTORS call centre.

Please note that some of the aforementioned rights may be limited where we have an overriding interest or legal obligation to continue processing your personal data or to withhold disclosure.

Confidentiality of Customer Data:

We have instituted comprehensive information security policies, regulations, and technical safeguards to protect the personal information under our control against unauthorized access, misuse, disclosure, alteration, unlawful destruction, or accidental loss.

All employees, partners, consultants, workers, and data processors involved in handling personal information on our behalf are required to uphold the confidentiality of this information.

Third-party Sites and Sponsors

The SANABEL MODERN MOTORS Website may contain links to websites associated with Sanabel Modern Motors, as well as partner networks, advertisers, and affiliates. Please be aware that these websites operate under their own privacy policies. The Company does not accept any responsibility or liability for the content or policies of these websites. We strongly advise you to review their privacy policies before submitting any personal data.

Access to Information

Under the PDPL, you have the right to access information held about you. For access, please contact our call centre.

Cookie policy

This website uses cookies to provide you with the best possible online experience, personalize content and display targeted ads based on your interests. By clicking "Accept," you agree to the saving and reading of information on your device. You also agree to the advanced processing of personal data collected and read, which may include sharing with third parties outside the KSA.

By selecting "Reject," you refuse the use of cookies requiring consent.

Contact Us

For general questions, comments, or requests regarding this Privacy Policy, please contact our call centre on the number +9668002440228

Date of policy: May 31, 2024